VakilStudio

Refund and Revision Policy

Effective from 27/10/2026.

1. Payment structure

Every order is paid in two parts: 50% advance to start the work, 50% balance when the work is ready. "Order value" means the total fee after any coupon discount.

2. Refunds

SituationWhat you receive
We decline the order (including for a conflict of interest) or cannot take it upFull refund of the amount paid
You cancel before work has startedFull refund of the amount paid
You cancel after work has startedNo refund
We miss the agreed TATThe 50% advance refunded to your original payment method, plus a coupon worth 60% of the order value (110% of the order value in total). No balance is payable, and you still receive the completed work.

3. Missed TAT

The TAT is measured as described in the Terms of Service: it starts when the advance is paid and all required information and documents are submitted, pauses while we await your reply to a clarification, and stops when the work is marked ready. The 60% coupon is for your account only, single use, valid for 1 month, and has no minimum order value. It cannot be exchanged for cash.

4. How refunds are paid

Refunds go to the original payment method through PayU, usually within 5–7 working days of approval; bank timelines may vary. A credit note is issued for every refund.

5. Revisions

RevisionConditionsCost
First revisionRequested within 7 days of delivery of the final filesFree
Each further revisionOnly for services that show a further-revision price on the Services page; requested within 7 days of the last deliveryPaid in advance at that price

A revision corrects or refines the work within the scope originally agreed. New facts, a new question of law, or a different document is a new order. For a service without a further-revision price, any change after the free revision is a new order. Each revision is delivered within the revision TAT shown for the service.

6. Files after completion

All uploaded documents and deliverables are permanently deleted 15 days after the order is completed (or after the last revision is delivered). We send a reminder 3 days before deletion.

7. Questions

Write to support@vakilstudio.in with your order ID. Unresolved complaints go to the Grievance Officer named in the Terms of Service.

Disclaimer

VakilStudio provides legal research and drafting support to advocates. By clicking "Continue", you acknowledge that:

  1. VakilStudio's services are offered only to advocates enrolled with a State Bar Council and to law firms. VakilStudio is not a law firm and does not practise law. It does not accept work from litigants or members of the public, and does not appear in or conduct any matter before any court or authority.
  2. All work product is prepared for the professional use of the instructing advocate, who alone is responsible for verifying it, exercising independent professional judgment and deciding whether and how to use it. VakilStudio has no advocate–client relationship with the instructing advocate's client.
  3. Nothing on this website, including the Legal Updates section and newsletter, is legal advice. Content is general information that may not reflect the latest legal position; readers must refer to the original judgments, statutes and notifications.
  4. Citations and authorities provided by VakilStudio must be independently verified by the advocate against an authoritative source before being relied on or filed in any court.
  5. VakilStudio is not liable for any consequence of any action taken by relying on material or information on this website or in any work product, except as set out in the Terms of Service.

VakilStudio, Srihari Vihar, Jatni, Bhubaneswar, Odisha - 752050.